Right Choice Financial Services ("RCFS," "we," "us," or "our") operates the website at www.rcfs.live (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes the types of information we collect, how we use and share it, and the choices you have.

This policy applies to information collected through the Site, including its contact forms, chat widget, calculators, and scheduling tools. It does not apply to information collected by third-party websites or services that we link to.

We collect information in the following ways:

Contact information. When you submit a contact form, request a consultation, or use our scheduling tools, you may provide your name, email address, and any message or details you choose to include.

Information collected through forms. Our contact and inquiry forms collect your name and email address, along with the message or request you submit. We intentionally do not collect phone numbers through these forms; mobile numbers and SMS consent are collected separately through our chat widget.

Information collected through the chat widget. Our chat widget may collect your name, email address, and — when you voluntarily provide it — your mobile phone number, along with the content of your conversation. The chat widget is the designated mechanism for collecting mobile numbers and obtaining SMS consent, as described in Section 5.

When you visit the Site, we and our service providers may automatically collect certain technical information, including your IP address, browser type, device type, operating system, pages visited, referring URLs, and the date and time of your visit. This information helps us analyze and improve the Site's performance and security.

We and our service providers may use cookies, web beacons, and similar technologies to operate the Site, remember your preferences, measure traffic, and understand how the Site is used. You can set your browser to refuse cookies, but some features of the Site may not function properly without them.

We use the information we collect to:

• Provide, operate, and improve the Site and our services;
• Respond to your inquiries and provide customer support;
• Schedule and manage appointments and consultations;
• Send you communications you have requested, including appointment reminders and updates;
• Send SMS/text messages when you have opted in through the chat widget;
• Analyze website performance and usage through analytics;
• Detect, prevent, and address fraud, security, and technical issues; and
• Comply with our legal and regulatory obligations.

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business, such as customer relationship management (CRM), marketing, and communication platforms, analytics providers, and hosting services. These providers are bound by obligations to protect your information and may only use it to provide services to us.
• CRM, marketing, and communication platforms that we use to manage leads, schedule appointments, and send communications you have requested.
• Payment providers, where applicable, to process transactions related to insurance products.
• Legal requirements — we may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.
• Business transfers — in connection with a merger, acquisition, or sale of all or part of our business, we may transfer information to the successor entity.

Sharing information with these service providers is necessary to operate our business and deliver the services you request. This is distinct from selling or sharing your mobile information for third-party marketing, which we do not do (see Section 8).

This section specifically addresses how we handle SMS/text messaging and mobile information.

• Opt-in. You may provide your mobile phone number through our chat widget, which is the designated SMS opt-in experience. SMS consent is voluntary and is not a condition of purchasing any goods or services.
• Types of messages. If you opt in, you may receive customer service messages, appointment-related messages, reminders, updates, and other communications you have requested.
• Message frequency. The frequency of messages may vary depending on your interactions and requests.
• Message and data rates may apply. Your mobile carrier's standard message and data rates may apply to messages you receive.
• Carrier disclaimer. Carriers and providers are not liable for delayed or undelivered messages.
• Opt out. You may opt out of SMS messages at any time by replying STOP to any message you receive from us.
• Help. For assistance, reply HELP to any message, or contact us using the contact information in Section 14.
• Consent records. We may maintain records of your SMS consent and opt-out requests for compliance purposes.

We do not sell or share your mobile information or SMS opt-in/consent data with third parties for their own marketing purposes. While we share information with service providers and platforms necessary to operate our business and send communications you have requested (as described in Section 7), we do not sell your mobile information, and we do not share it with third parties for them to market to you.

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or de-identify it, subject to applicable legal requirements.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Opt out of the sale or sharing of your personal information; and
• Withdraw consent for marketing or SMS communications.

To exercise any of these rights, contact us using the information in Section 14. We will respond in accordance with applicable law.

You can control cookies through your browser settings. For marketing communications, you may unsubscribe from emails using the link in each email, and you may opt out of SMS messages by replying STOP. You may also contact us at any time to update your communication preferences.

The Site is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

The Site may link to third-party websites and services, including social media and scheduling platforms, that have their own privacy practices. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

• Right Choice Financial Services
• Kareem Sanders, Licensed Insurance Agent — Mississippi License #10657092
• Phone: (662) 231-0111
• Email: kareemsanders88@yahoo.com
• Address: [BUSINESS ADDRESS]

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

This Privacy Policy is effective as of [EFFECTIVE DATE].